Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Kolom suite — Kolom Writer, Kolom Sheet, Kolom Slide, the Kolom Suite Installer and any other app we add (together, the “Apps”) — and of the website, accounts, licences, downloads and update service at digimarketiva.com (together with the Apps, the “Service”). The Service is provided by DigiMarketiva (“we”, “us”, “our”).

By creating an account, ticking “I agree” or using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

• You must be at least 13 years old (16 in the European Economic Area and the United Kingdom). If you are under 18, a parent or guardian must agree to these Terms for you.
• If you use the Service for an organisation, you confirm you are authorised to accept these Terms on its behalf, and “you” includes that organisation.
• You may not use the Service if you are barred from doing so under the laws of Bangladesh or the country where you live.

2. Your account

• An account is required to activate and use the Apps. Registration is free.
• You must give accurate, current information — your name, email address, country and district/state/region — and keep it up to date.
• One account is for one person. Keep your password secret; you are responsible for activity under your account. Tell us at support@digimarketiva.com straight away if you suspect unauthorised use.
• When you register we record the date and version of these Terms you accepted, your IP address and browser or app details, as described in section 9 and the Privacy Policy.

3. Your free licence

Subject to these Terms, we grant you a personal, worldwide, non-exclusive, non-transferable, revocable licence to install and use the Apps, free of charge, for personal, educational and business purposes.

• Devices. Each account may activate the Apps on a limited number of computers (currently shown in your account). You can remove a computer at any time to free a place.
• Digital licence. When you sign in, the Service issues a digitally signed licence tied to that computer. It lets the Apps work offline for a limited period and renews automatically when you’re online. Licences may stop working if your account is suspended, deleted or the computer is removed.
• Ownership. We and our licensors own the Apps and the Service, including all intellectual property. The licence gives you a right to use them, not ownership.

4. Acceptable use

You must not, and must not help anyone else to:

• copy, sell, rent, sublicense or redistribute the Apps, except by sharing official download links from digimarketiva.com;
• reverse engineer, decompile or disassemble the Apps, except to the extent the law expressly allows this despite this restriction;
• remove, bypass or tamper with licensing, activation, update or security features, or forge licences;
• create accounts with false details, share or sell accounts, or create accounts automatically;
• overload, probe, scan or attack the Service, or access it by automated means except through the Apps’ normal operation;
• use the Service to break any law, infringe anyone’s rights, or create or distribute malware or unlawful content.

5. Your documents

Documents you create with the Apps belong to you. They are saved on your computer; the Apps do not upload your documents to us. You are responsible for your content and for keeping backups. If future optional features (for example cloud saving or AI assistance) send content to our servers, we will explain this clearly in the App and in the Privacy Policy before you use them.

6. Updates

• The Apps check digimarketiva.com for updates and show you what’s new. Updates are downloaded only over a secure connection and checked against a security fingerprint before installing.
• Some updates may be marked as required — for example to fix security problems — and older versions may stop being able to sign in or activate.
• We may add, change or remove features at any time.

7. Premium features

The core Apps are free. We may offer optional paid (“Premium”) features in future, such as AI writing tools. Any price, billing, cancellation and refund terms, and any extra usage rules for those features, will be shown to you before you buy and form part of these Terms.

8. Notifications

We send you service messages in your account and inside the Apps — for example new versions, release notes, security notices and changes to these Terms. These are part of the Service. We will only send marketing emails if you have agreed to receive them, and you can opt out at any time.

9. Privacy and data we collect

Our Privacy Policy explains in full what we collect and why. In summary, by using the Service you agree that we collect and use:

• your name, email address and password (stored only as a secure one-way hash);
• the country and district / state / region you select when registering;
• the IP address and browser or app details from which you registered and sign in;
• for each computer you activate: an anonymous computer identifier, the computer name, Windows version and App version;
• download and update records, and your licence history.

We use this to provide and secure your account and licences, prevent fraud and abuse, keep the Apps updated, understand where the Apps are used, and meet legal obligations. We do not sell your personal data.

10. Third-party and open-source components

The Apps include open-source software (for example the Open XML SDK and country-region-data, both under the MIT licence). Those components are licensed under their own terms, which take priority for those components.

11. Suspension and termination

• You can stop using the Service and delete your account at any time under Profile & security.
• We may suspend or close your account, revoke licences, or refuse service if you break these Terms, if required by law, or to protect the Service or other users. Where reasonable we will tell you why.
• We may stop providing the Service or any App with reasonable notice where possible.
• Sections 3 (ownership), 5, 10, 12, 13, 14 and 15 survive termination.

12. Disclaimer

The Service is provided free of charge, “as is” and “as available”. To the fullest extent permitted by law, we give no warranties, express or implied, including fitness for a particular purpose, merchantability, non-infringement, or that the Service will be uninterrupted or error-free. Always keep backups of important documents.

13. Limitation of liability

• To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, or for loss of data, profits, revenue or business, arising from your use of the Service.
• Our total liability to you for all claims relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim and BDT 1,000 (one thousand taka).
• Nothing in these Terms limits liability that cannot be limited by law, such as for fraud, or for death or personal injury caused by negligence, or takes away rights you have as a consumer under the law of the country where you live.

14. Indemnity

If you use the Service for business, you agree to compensate us for reasonable losses and costs arising from third-party claims caused by your breach of these Terms or misuse of the Service.

15. Governing law and disputes

These Terms are governed by the laws of the People’s Republic of Bangladesh. Disputes will be handled by the courts of Dhaka, Bangladesh. If you are a consumer living elsewhere, you also keep any protection given by the mandatory laws of your country and may bring proceedings there. Please contact us first — most problems can be solved quickly.

16. Export and sanctions

You must comply with export-control and sanctions laws that apply to you and must not use the Service where that is prohibited.

17. Changes to these Terms

We may update these Terms. Each version has a date shown at the top. If a change is significant we will tell you in your account or in the Apps before it takes effect, and we may ask you to accept the new version to keep using the Service. If you don’t agree, you may delete your account.

18. General

• These Terms, the Privacy Policy and any Premium terms are the whole agreement between you and us about the Service.
• If a court finds part of these Terms unenforceable, the rest stays in effect.
• If we don’t enforce a right straight away, we can still enforce it later.
• You may not transfer your rights under these Terms. We may transfer ours to a successor of our business, which will keep your rights the same.

19. Contact

Questions about these Terms: support@digimarketiva.com.